Which 3D printer brands do you repair?

We work on the common FDM and resin printers, including Bambu Lab (X1, P1 and A1 series, and the AMS), Prusa, Creality, Ultimaker, Elegoo, Anycubic and Formlabs. If your printer is not listed, ask us.

Can you maintain all the 3D printers in our school?

Yes. 3D printers can be included in a makerspace maintenance contract, with scheduled visits, repairs and staff training.

Are the video call and quote really free?

Yes. The video call and the quote are both free, and there is no commitment. No work starts until you approve the quote.

Are you an authorized service center?

No. Senet LLC is an independent repair service. We are not affiliated with any printer manufacturer.

Do you work outside New York City?

Yes. We serve all of New York City, Long Island, the rest of New York State and New Jersey. If you are somewhere else, contact us anyway: the free video call works from anywhere, and we will see how we can help.

Is your work covered by a warranty?

Yes. All our repair and maintenance work comes with a free warranty. If something we fixed fails again because of our work, we come back and fix it at no charge.

3D printer repair

3D printer repair in Brooklyn and New York City.

We repair and maintain Bambu Lab, Prusa, Creality, Ultimaker and other well-known 3D printers, for schools, businesses and individuals. Whether it is one printer that stopped working or a full lab of them, we find the problem, fix it, and run a test print before handing it back.

Get a free diagnosis and quote Email us

Senet LLC · Brooklyn, New York since 2020
Serving New York City, Long Island, New York State and New Jersey

How it works

Book a free video call. Tell us the printer model and what is going wrong. Photos or a short video help.
Show us the problem. Point your camera at the printer and we look at it together. Some problems can be fixed right then.
Get a free quote. We tell you honestly whether we can fix it and what it will cost. No commitment.
You decide. If you say yes, we fix it and run a test print. If not, there is nothing to pay.
Covered by our warranty. Every repair comes with a free warranty. If our fix fails, we make it right at no charge.

What we fix

Clogs, nozzles and hotends: Clearing clogs, replacing nozzles, hotends, heater cartridges and thermistors, and fixing under-extrusion.
Extruders and filament feeding: Extruder gears and motors, PTFE tubes, filament sensors, and multi-material systems such as the Bambu Lab AMS.
Bed, leveling and first layer: Bed leveling and probing, build plates, heated bed faults, and first layers that will not stick.
Motion and print quality: Belts, bearings, rods and fans, layer shifts, ringing and other print quality problems, followed by full calibration.
Electronics and firmware: Mainboards, wiring, power supplies, displays, firmware updates, and network or app connection problems.
Preventive maintenance: Cleaning, lubrication, worn-part replacement and calibration on a schedule, so printers fail less often during class or production.

Printers we work on

Bambu Lab X1, P1 and A1 series, and AMS
Prusa MK3, MK4, MINI and XL
Creality Ender, K1 and CR series
Ultimaker
Elegoo and Anycubic
Formlabs and other resin printers

Who we work with

Schools and universities: Repairs for a single printer, or all of a makerspace's printers under a maintenance contract that also includes staff training.
Businesses and makerspaces: Print farms, design studios and shared workshops that need printers back in service quickly.
Individuals: Home users with a printer that stopped working or never printed well.

Common questions

Which 3D printer brands do you repair?: We work on the common FDM and resin printers, including Bambu Lab (X1, P1 and A1 series, and the AMS), Prusa, Creality, Ultimaker, Elegoo, Anycubic and Formlabs. If your printer is not listed, ask us.
Can you maintain all the 3D printers in our school?: Yes. 3D printers can be included in a makerspace maintenance contract, with scheduled visits, repairs and staff training.
Are the video call and quote really free?: Yes. The video call and the quote are both free, and there is no commitment. No work starts until you approve the quote.
Do you work outside New York City?: Yes. We serve all of New York City, Long Island, the rest of New York State and New Jersey. If you are somewhere else, contact us anyway: the free video call works from anywhere, and we will see how we can help.
Is your work covered by a warranty?: Yes. All our repair and maintenance work comes with a free warranty. If something we fixed fails again because of our work, we come back and fix it at no charge.
Are you an authorized service center?: No. Senet LLC is an independent repair service. We are not affiliated with any printer manufacturer.

Printer acting up? Get a free diagnosis and quote.

Clogs, failed first layers, AMS errors, strange noises: show us on a video call and we will tell you whether we can fix it and what it will cost. Free, with no commitment.

Get a free diagnosis and quote

Get your printer working

Tell us the printer model and what is going wrong. Photos or a short video of the problem help.

info@senetllc.com